Frequently asked

Yes. Every track is delivered as 44.1 kHz / 24-bit WAV — the same studio master files our sync-licence customers buy for film and broadcast. No transcoding, no MP3 step. File sizes are 30–60 MB per track depending on length; budget mobile data accordingly.

Spotify Lossless, Tidal, Apple Music and Qobuz all stream lossless FLAC or ALAC, so on paper the formats are close. The difference at Artyfile is the source: you hear the uncompressed WAV studio master of a recording Artyfile produced itself — the same file the mastering engineer signed off on and our film and broadcast licensees receive — not a distributor copy re-encoded for a 100-million-track library. On a decent DAC and headphones that shows on quiet passages and in low-frequency depth; on phone speakers, less so.

Because every track is recorded by professional musicians at full union rates. Spotify hosts 100M+ tracks because the marginal cost of adding a track is near zero; Artyfile’s catalogue grows in the hundreds, not millions, because each track represents real studio sessions paid for by Artyfile.

Because more of it reaches the musicians. Artyfile guarantees rights holders at least €0.03 for every counted stream and pays up to €0.20; Spotify pays by streamshare with no fixed rate, estimated by third parties at about US$0.003–0.005 per stream. Artyfile also streams its own studio masters as uncompressed WAV. The price reflects what music costs to produce when real orchestras and studios are paid fairly.

You can top up with 100 additional streams for €4.99 at any time, or wait for your subscription to renew next month. Streams do not roll over.

Yes. Manage your subscription at stream.artyfile.com/account → Manage billing. Cancellation takes effect at the end of your current billing period.

Yes. One account works in the browser, on iPhone, iPad and Android at the same time. Every play is counted against the account’s monthly stream quota, so there is no separate family plan — choose the tier that matches how much your household listens.

Per EU consumer law, you can cancel within 14 days of subscribing for a full refund — but only if you haven’t streamed any tracks. Once you start using your stream quota, the service is considered consumed. Email info@artyfile.com to request a refund.

No. The same email and password you set up here logs you into the iOS and Android apps. One account, three surfaces (web account / iOS / Android).

Yes. Subscribers play every track in uncompressed WAV directly in the browser player at stream.artyfile.com — no download or plug-in needed. Guests can hear a 30-second preview of any track before subscribing.

Partly. The iOS and Android apps can reserve up to five streams per device for 24 hours, so a track keeps playing through a tunnel or a flight-mode gap. Permanent offline downloads are not offered.

Yes. With My Music you switch on a private locker in your account and upload your own CD rips and recordings — WAV, FLAC, MP3 or AAC, up to 2 GB per file. Storage is 10 GB on Small, 30 GB on Medium and 50 GB on Standard. Your files play in their original quality in the web player and the iOS and Android apps, never count against your monthly streams and are never shared. Details: stream.artyfile.com/my-music

No. Stream is for personal listening only — like Spotify or Apple Music. If you need to use Artyfile music in a film, video, podcast or commercial, that is sync licensing — see artyfile.com (the parent site) for catalogue + sync-rights pricing.

Artyfile music IS registered with GEMA and all collecting societies for global monitoring. The composer royalty side (the GEMA share) is paid by Artyfile out of the subscription pool. The master-rights side (the Artyfile share) is what funds artists directly. From your perspective as a listener, both are fully covered — there are no additional GEMA fees.

Artyfile produces its catalogue itself: the London Symphony Orchestra and session players at Abbey Road, the Artyfile Orchestra, jazz and pop bands, international soloists, alpine folk ensembles from Tyrol and contemporary composers including Artyfile founder Paul Lorenz. The full artist roster is at artyfile.com/about.